Terms and Conditions
Definitions by Law
By Owner, We Us and Our we mean the supplier of the goods Happy Ever After Designs
You or Your means the customer hiring the Goods.
Goods means all equipment hired by Us to the Customer.

Terms & Conditions.

1.All hired goods remain our property.2.The Customer is responsible for the hired goods during the period of hire. 3.The agreement for the hire of goods is between Happy Ever After Designs and the Customer, not the venue unless goods are being hired directly by the venue.
4.Happy Ever After Designs will charge the Customer for any costs due to terms and conditions being broken. It is then the responsibility of the Customer to reclaim any of these costs
from the venue if the venue was at fault.
5.Shortages and damages to hired goods will be charged at full replacement value and delivery to The Owner. No substitute item will be accepted by The Owner.
6.The Owner will inform The Customer within 7 days, in writing of any damages and costs concerning any of the Hired Goods. An invoice will be sent outlining amount of damage and
costs exceeding the Security Deposit.
7.Goods must be ready for collection at the agreed location at the correct date and time. A charge is made for an aborted delivery/collection by the courier and The Owner where the
venue/customer is at fault. (DIY)
8.Goods must be packed in the boxes/bags they were delivered in. (DIY)
9.Charges will be made for any damaged goods including goods that have been dragged on the floor, ground in earth stains, burns, holes, rips and tears, candle wax, grease or deep
staining.
10.Charges will also be made for replacement boxes/bags.
11.Damaged goods remain the property of Happy Ever After Designs.
12.If goods are not returned at the end of the agreed hire period Happy Ever After Designs retain the right to charge for:
The cost of replacement goods to honour any bookings where the goods are required.
The cost of replacement goods where hired items are permanently not returned.
13.All replacement goods will be charged at the cost of goods including delivery.
14.Goods that are to be collected and returned by the Customer must be collected and returned to the agreed office on the agreed dates otherwise charges will be made as stated in .
point number 12

We Hold full Public Liability Insurance and all our electrical products are reguarly P.A.T tested.